Our Work & Case Studies
Retail Case Study:
Neutrogena Mall Kiosk Program
Objective
- Educate consumers about the product while driving sales within a mall environment
- Encourage consumers to develop a lasting relationship with the Neutrogena brand
Strategy
- Created a retail environment mimicking a department store counter
- Developed a Skin Care Analysis machine to personalize the experience and provide product recommendations based on results
- Trained staff to provide consumers with individual consultations and makeovers
Results
- For more information please contact the USM&P office at (310) 754-3000.
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